Android
Choose a plan, complete checkout, log in to the customer portal, and download the VesselVPN Android APK from your account area.
Windows and Mac
Use the VPN account details shown in the customer portal with supported VPN software or the setup method provided by support.
iPhone and iPad
Use the customer portal account details for iOS or iPadOS manual VPN setup where supported. For IKEv2-style setup, the Remote ID is the server address and the Local ID is your VPN username.
Routers and other devices
Router-style setup depends on the router firmware and supported VPN protocols. Contact [email protected] with the device model if you need help.
Troubleshooting
- Try a server closer to your location if speed is low.
- Switch the port or protocol where your software supports it.
- Check that your account has active service time remaining.
- Contact support with the device, location, and any error shown.